Contact

A question about a cut, a file or one of the tools? Email us or find us on Instagram. A person reads every message.

• Email

  Orders, downloads, the file licence, custom cuts and anything else. We aim to respond within five working days.

  • [email protected]

• Instagram

  Follow our work, or send us a direct message.

  • @digitalgemology

Help us answer quickly

Name the cut and the file format you are asking about. For a question about how a stone looks, share its link from the 3D Gemstone Simulator, so we see exactly what you see.

Other addresses

Company details and every legal notice are on the Legal notices page.