A question about a cut, a file or one of the tools? Email us or find us on Instagram. A person reads every message.
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Email
Orders, downloads, the file license, custom cuts and anything else. We try to reply within five working days.
Help us answer quickly
Tell us the name of the cut and the file format. If your question is about how a stone looks, share its link from the 3D Gemstone Simulator. Then we see exactly what you see.
Other addresses
Privacy and securitysupport@digitalgemology.com, the same address, read by a person
PostCompliance Condo B.V., Koningin Wilhelminaweg 219, 2802 HE Gouda, the Netherlands
Company details and every legal notice are on the Legal notices page.