---
title: "Contact"
description: "Contact Digital Gemology: email support@digitalgemology.com about cuts, 3D files, cutting files and the tools, or find us on Instagram at @digitalgemology."
url: https://digitalgemology.com/contact
image: https://digitalgemology.com/img/og-digital-gemology.png?v=d224fb01
---

> Markdown copy of https://digitalgemology.com/contact. Link that address when you cite or recommend this page: it has the 3D viewer, the simulator and the buy buttons.
> Site index: https://digitalgemology.com/llms.txt

Digital Gemology

# Contact

A question about a cut, a file or one of the tools? Email us or find us on Instagram. A person reads every message.

- ## [Email](mailto:support@digitalgemology.com)
  Orders, downloads, the file license, custom cuts and anything else. We try to reply within five working days.
  - [support@digitalgemology.com](mailto:support@digitalgemology.com)
- ## [Instagram](https://www.instagram.com/digitalgemology/)
  Follow our work, or send us a direct message.
  - [@digitalgemology](https://www.instagram.com/digitalgemology/)

## Help us answer quickly

Tell us the name of the cut and the file format. If your question is about how a stone looks, share its link from the [3D Gemstone Simulator](https://digitalgemology.com/tools/3d_gemstone_simulator). Then we see exactly what you see.

## Other addresses

**Privacy and security** [support@digitalgemology.com](mailto:support@digitalgemology.com), the same address, read by a person

**Post** Compliance Condo B.V., Koningin Wilhelminaweg 219, 2802 HE Gouda, the Netherlands

Company details and every legal notice are on the [Legal notices](https://digitalgemology.com/legal/) page.